Privacy Policy

OUR CONTACT DETAILS 

Mashtab Asset Management Ltd.

International House, 36-38 Cornhill, London, England, EC3V 3NG

T: +44 7762 252 070

E: dpo@mashtab.uk

THE TYPE OF PERSONAL INFORMATION WE COLLECT 

The personal information we collect from you will vary depending on how and why you contact us and which of our services you use. The personal information we collect might include your name, address, telephone number, email address, IP address, which pages you may have visited on our website and when you accessed them.

HOW WE GET THE PERSONAL INFORMATION AND WHY WE HAVE IT

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Enquiring by filling out the “Contact us” form on our website;
• Contacting us directly at the email address provided on our website;
• Contacting us via post on the correspondence address provided on our website;
• Visiting our site, through the use of cookies. A cookie is a small text file that is sent from the website to your computer. It contains information about you as a user on the website (including your IP address);

We use the information that you have given us in order to

• fulfil any contract that we have with you
• comply with any legal obligation on us
• pursue our legitimate interests

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting dpo@mashtab.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

HOW WE STORE YOUR PERSONAL INFORMATION 

Your information is securely stored. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. 

DISCLOSING YOUR INFORMATION

We will not sell or rent your information to third parties nor will we share your information with third parties for marketing purposes unless we have sought your consent beforehand.

Where applicable, we may disclose your personal information to third parties:

• If you have asked us to do so
• When we are legally required to disclose your information
• To assist fraud reduction and minimise credit risks

DATA RETENTION

The personal data we hold on you will be retained no longer than necessary. However, when we have acted for you, it may be necessary to retain information beyond our contractual relationship in order to satisfy the requirements of our insurers. Typically, this could be for at least six years after we have ceased acting for you.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at dpo@mashtab.uk if you wish to make a request. 

HOW TO COMPLAIN

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Mashtab Asset Management Ltd.

International House, 36-38 Cornhill, London, EC3V 3NG

T: +44 7762 252 070

E: dpo@mashtab.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk 

Last updated: 01st February 2024